Privacy Policy

Data protection declaration

Dear Visitor,

here at ZIEGERT Bank- und Immobilienconsulting GmbH, we are pleased about your interest in our company and our website. We take the protection of your personal data very seriously. We would therefore like to offer you some information concerning when we save what data and how we use it. The processing of your personal data is carried out in strict compliance with the relevant statutory provisions (such as in particular the German Data Protection Act, i.e. the “Bundesdatenschutzgesetz” BDSG); the data will be deleted as soon as they are no longer needed for the purpose for which they were collected.

Our online offer may contain links to the websites of other providers. We have no influence on whether these providers comply with data protection regulations.

1. Collection and processing of personal data

ZIEGERT Bank- und Immobilienconsulting GmbH collects and uses your personal data, such as your name, e-mail address, postal address and telephone number, only if you have made this data available to us voluntarily; for example, within the framework of a registration, contact request or when ordering an information booklet and where we are entitled to use or process this data as a result of a consent issued by you or on the basis of a statutory regulation. In this case, ZIEGERT Bank- und Immobilienconsulting GmbH uses your personal data to the extent necessary in each specific case, e.g. in order to respond to your enquiries, to process your orders or to provide you access to specific
information or offers. Should you not (or no longer) be in agreement with such usage and exploitation, you can inform us at any time in order that we can delete the data accordingly. In this case, you can contact us, for example, via an e-mail to the e-mail address named at the end of this data protection declaration or via the postal address also specified there, and we will delete the respective data upon receipt of such message.

2. Collection of personal data for informative use

Where the website is used for information only, that is, if you do not log in, register or otherwise submit information to us in order to use the website, we do not collect any personal data, with the exception of the information that your browser sends to allow the visit to the website (for example, IP address, date and time of the request, browser type and pages viewed). No exploitation of the personal data takes place. The statistical analysis of anonymous data records remains reserved.

3. Cookies

The internet pages use so-called “cookies” in several places. They serve to make our service more user-friendly and effective. Cookies are small text files that are stored on your computer that your browser saves. Most of the cookies used by us are so-called “session cookies,” which are limited to the period of your visit to our website. For certain offers, we employ persistent cookies, which are saved on your computer for the purpose of recognition of visitors and for future sessions. Persistent cookies are automatically deleted after a specified duration that can differ according to the cookie. Under strict compliance with the statutory requirements, we also work with external companies that provide us with such services as web tracking or range measurement. We have ensured that these companies satisfy the requirements of this data protection declaration. For additional individual information about cookies and data protection in respect of
individual services, see Points 6 to 12. Cookies do not damage your computer and do not contain viruses. In your browser settings, you can specify whether cookies are permitted or not.

The following cookies are set:

  • Session cookie for session detection: valid for one browsing session
  • Long-term cookie to detect new/regular customer: valid for 6 months / 0.5 years without opt-in, and 12 months / 1 year with opt-in
  • Opt-out cookie where tracking is objected to: valid for minimum 60 months / 5 years
  • Opt-in cookie for the extension of the long-term cookie: lifespan of 12 months / 1 year

4. Data security

ZIEGERT Bank- und Immobilienconsulting GmbH meets technical and organisational security measures to protect your data that is managed by us against manipulation, loss, destruction and against access by unauthorised persons. Our security measures are continuously updated and improved in accordance with technological development.

5. Career

You can also apply to ZIEGERT Bank- und Immobilienconsulting GmbH electronically. This takes place via a third party, which provides the electronic platform for applicant management. Your details will, of course, be used exclusively for the processing of your application and will not be passed to third parties. Please note that e-mails sent unencrypted are not protected against access.

6. Analysis of web pages with webtrekk

Some of the data collected when visiting this website is used for statistical analysis. The scope of the data is described in the following. The data is forwarded to our statistics service providers, Webtrekk GmbH. The ZIEGERT Bank- und Immobilienconsulting GmbH uses the services of Webtrekk GmbH in order to collect statistical data about the use of our website and to optimise our offer accordingly. Webtrekk GmbH is certified for data protection in the area of web controlling software by TÜV Saarland. Part of the certification involves an on-site audit at Webtrekk in Berlin and at the hosting location, whereby the collection and processing of tracking data have been checked for compliance with data privacy and data security.

The fundamentals of this certification were:

  • The data protection requirement catalogue – V1.3
  • The statutory requirements for data protection
  • The principles of IT security for the current state-of-the-art technology in accordance  with the IT basic protection according to BSI
  • ISO 27000
  • Test report TR00969

6.1 Data collected for web tracking

In the context of your visit to the website visit, some information, which your browser transmits, is collected and evaluated for our web management. The collection is carried out by a pixel which is integrated into each web page. The following data is collected:

  • Request (name of the requested file)
  • Browser type / version (example: Internet Explorer 6.0)
  • Browser Language (example: German)
  • Operating system used (example: Windows XP)
  • Internal resolution of the browser window
  • Screen resolution
  • Javascript activation
  • Java On / Off
  • Cookies On / Off
  • Colour depth
  • Referrer URL (the page visited previously)
  • Abbreviated IP address for geographical recognition
  • Time of access
  • Clicks
  • Order values
  • Form contents (in free text fields, e.g. name and password, only “completed” or “not completed” is transmitted)

6.2 IP-Address

Both we and Webtrekk GmbH only save the IP address in abbreviated and thus anonymised form, and we only use this for the purposes of session detection and geographical localisation (up to town level) and to prevent attacks. The IP address is then immediately deleted, so that the acquired data is anonymous and it is no longer possible to identify the user via the ISP.

6.3 Objection

In your browser settings, you can specify whether the use of cookies is permitted or not. If you do not want to be tracked for this specific website, you can object to the tracking. To complete the objection, the user can click on the following link: https://www.webtrekk.com/en/index/opt-out-webtrekk/

According to §15 of the German Telemediengesetz TMG (i.e. the German Telemedia Act), website visitors may object to the data storage of their captured and pseudonymised visitor data, so that in the future this cannot be captured on this website.

A cookie with the name “webtrekkOptOut” is used on this website for the exclusion of the Webtrekk web controlling. This objection applies until you delete the cookie. The cookie is set for the specified domain, per browser and computer. If you use our website with different browsers, e.g. from home and work, you should therefore facilitate the cookie from each computer and browser.

7. Google Analytics

This website uses the functions of the Google Analytics web analytics service provided by Google Inc. (Google). Google Analytics also uses cookies. The information generated by the cookie about your use of this website is usually sent to a Google server in the USA and stored there. Where IP anonymization is activated on this website, your IP address is however abbreviated in advance by Google within the member states of the European Union or in other contracting states to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and be abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your usage of the website, to compile reports about the website activities and to provide the website operator with further services connected to the website usage and internet usage. The IP address transmitted from your browser in the context of Google Analytics is not associated with any other data held by Google. You may prevent the use of cookies by selecting the appropriate settings on your browser software; we advise you however that in this case, it will not be possible to make full use of all the features of this website.

Furthermore, you can also prevent the capture by Google of the data generated by the cookie and related to your use of the web site (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Finally, you can also prevent the capture by Google Analytics by clicking on the link below: Disable Google Analytics. An opt-out cookie is set, which prevents the future capture of your data when visiting this website.

This website uses Google Analytics with the extension “_anonymizeIp()”. By this means, IP addresses are further processed in abbreviated form, any ability to directly relate such to persons can thus be excluded.

For more information on the terms and conditions of use and protection of data of or at Google Analytics, see http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/en/policies/.

8. Google Tag Manager

This website uses Google’s Google Tag Manager. Google Tag Manager is a solution that enables marketers to manage website tags via an interface. The Google Tag Manager service itself (which implements the tags) is a cookie-free domain and does not collect any personal data. Google Tag Manager caters for the triggering of other tags, which might then collect data on your side. Google Tag Manager does not access this data. If a deactivation has been implemented at domain or cookie level, this remains for all tracking tags implemented with Google Tag Manager.

9. Dimensions conversion with the visitor action pixel from facebook

With your consent, which you have granted as follows, “I am in agreement with the use of the visitor action pixel from Facebook,” we employ the “visitor action” pixel from Facebook Inc. (Facebook) within our website. In this way, user behavior can be followed once these have been forwarded to the website of the provider by clicking on a Facebook advertisement. This procedure is used to determine the effectiveness of the Facebook advertisements for statistical and market research purposes, and can contribute to the optimising of future advertising measures.

The data collected is anonymous to us and does not therefore offer us any indication of the identity of the user. However, the data is stored and processed by Facebook, meaning that a connection to the respective user profile is possible and Facebook can use the data for their own promotional purposes in accordance with the Facebook data usage directive (https://www.facebook.com/about/privacy/). You can permit Facebook and its partners to activate advertisements on and outside of Facebook. Furthermore, a cookie is stored on your computer to this end.

Please click here if you would like to If you want to contradict the data processing to the aforementioned extent: http://www.youronlinechoices.com/de/praferenzmanagement/

10. Google AdWords

This website uses the online advertising program, “Google AdWords,” from Google and conversion tracking in the framework of such. The cookie for conversion tracking is employed if a user clicks on advertisement activated by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, both we and Google can recognise that the user has been re-directed to this site. Each Google Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of advertisers. The information collected with the help of the conversion cookie serves the creation of conversion statistics for Adwords customers who have opted for conversion tracking. The customers get to know the total number of users who have clicked on their advertisement and have been forwarded to a website equipped with a conversion tracking tag. They do not, however, receive any information which would render the user personally identifiable. Users who do not want to take part in the tracking can easily disable the Google conversion tracking cookie via their internet browser under user settings. These users are not recorded in the conversion tracking statistics. If you would like to disable the use of cookies, you can set your browser so that all cookies are rejected or that you will be informed when a cookie is sent. If you would like to disable the conversion tracking cookies, you can set your browser so that cookies are blocked from the following domain: googleadservices.com.

Further information on the topic of data protection in the context of Google AdWords can be found at this link: https://www.google.com/intl/en/policies/technologies/ads/.

Note, however, that some web pages may not function properly if you do not accept cookies.

11. Google AdSense

This website uses the online advertising service, Google AdSense. With this, advertising is presented to you which matches your interests. These advertisements are recognisable via the “Google Ads” notice in the respective advertisement. By visiting our website, Google is informed that you have accessed our website. To this end, Google deposits a cookie on your computer. The data named under Point 2 of this
data protection declaration is transmitted. In addition, so-called web beacons are employed; these are invisible images with which your user behaviour on this website is evaluated. The IP address transmitted from your browser in the context of Google Analytics is not associated with any other data held by Google. We have neither any influence on the data collected, nor is the full scope of data collection known to us. This data is transferred to the USA and evaluated there. It is possible that this data is forwarded to contractual partners of Google and to authorities.

This website does not activate any third-party advertising via Google AdSense.

You can prevent the installation of cookies by Google AdSense in various different ways:

a) by means of an appropriate setting in your browser software; this leads in particular to the suppression of third-party cookies so you do not receive any third-party advertising.

b) by disabling the interest-related ads on Google via the link http://www.google.de/ads/preferences, whereby this setting will be deleted if you delete your cookies.

c) by disabling the interest-related ads of the provider, which form part of the selfregulatory campaign “About Ads,” via the link http://www.aboutads.info/choices, whereby this setting will be deleted if you delete your cookies.

d) by permanent deactivation in the browsers Firefox, Internet Explorer or Google Chrome via the link http://www.google.com/settings/ads/plugin. We would point out, however, that in this case, it will not be possible to make full use of all the features of this offer.

More information on the purpose and scope of the data collection and its processing as well as further information on your rights and setting options for the protection of your privacy is available at:

Google Inc.
1600 Amphitheater Parkway
Mountainview, CA
94043, USA

Data Protection Conditions for Advertising (http://www.google.de/intl/en/policies/technologies/ads/) and Information on DoubleClick Cookies (http://support.google.com/adsense/answer/2839090).

12. Social Media Plug-Ins

ZIEGERT Bank- und Immobilienconsulting GmbH is active in a number of social networks. Our website therefore includes a number of so-called social media plug-ins (Facebook ‘Like’ button, Google +1 and Twitter button), about which we would like to inform you in greater detail.

The use of social media plug-ins is carried out within the framework of the so-called 2-click solution, whereby the actual social media plug-in is initially reloaded by a click on a static graphic. This means that when you visit our website, no personal data is in principle initially forwarded to the providers of these social media plug-ins. You can recognise the provider of the social media plug-ins via the marking on the greyed-out boxes on the basis of the initial letter. Only if you click on one of the social media plugins is your personal data transmitted: by activating the social media plug-ins, data is transmitted automatically to the respective social media plug-in provider and saved there (e.g. in the USA for US-American providers). We have neither any influence on the data collected and the data processing procedures, nor are the full scope of data collection, purposes and storage periods known to us. Since the social media plug-in providers data carry out the collection particular via cookies, we recommend that you delete all cookies via the security settings of your browser before clicking on the greyed-out box.

If you enable a social media plug-in, the social media plug-in provider receives the information that you have requested the corresponding sub-page of our online offer. By activating the social media plug-in, the following data can be sent to the social media service provider: IP address, browser information, operating system, screen resolution, installed browser plug-ins, e.g. Adobe Flash Player, origin of visitors, whether you followed a link (referrer), URL of the current web page.

This occurs regardless of whether you have an account with this social media plug-in provider and are logged in there. If you are logged into your account with the respective social media plug-in provider, this data will be directly associated with your account. If you press the activated button and, for example, link the page, the social media plug-in provider also saves this information in your user account and publicly informs your contacts of this. If you do not desire this association with your profile at the social media plug-in provider, you must log out of your respective account before activating the button.

The social media plug-in provider saves this data as a usage profile and uses this for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation shall be carried out in particular (also for non-logged-in users) for the presentation of on-demand advertising and to inform other users of the social network about your activities on our website. You have a right to object to the formation of this user profile; to exercise this, you must turn directly to the respective social media plug-in provider.

Further information on the purpose and scope of the data collection and its processing by the social media plug-in provider can be found in the personal data protection declarations of these providers as issued in the following. There, you can also find more information about your rights and settings options in this regard for the protection of your privacy. Addresses of the respective providers URL with their data protection notes:

Facebook Inc.
1601 S California Ave.
Palo Alto, CA
94304, USA
http://www.facebook.com/policy.php

Google Inc.
1600 Amphitheater Parkway
Mountainview, CA
94043, USA
https://www.google.com/intl/en/policies/privacy/partners/

Twitter Inc.
1355 Market St., Suite 900
San Francisco, CA
94103, USA
https://twitter.com/en/privacy

13. Newsletter

Advertising information will only be sent to your e-mail address if you have approved the use of your e-mail address for this purpose. To receive our newsletter, your e-mail address is required. Before the newsletter is sent, you must expressly confirm to us within the framework of the so-called double opt-in procedure that we should activate the newsletter service for you. We will then send you a confirmation and authorisation email; with this, we ask you to click on the link contained therein and to confirm to us that you wish to receive our newsletter.

You can revoke your consent at any time with effect for the future, for example, via the link contained below in every newsletter.

In order to retrieve information stored with us by you to this end, you can contact us at the contact details below.

14. Telephone application and telephone calls

During telephone calls, we will, if you want to and expressly agree, record your phone number and name, as well as any possible real estate wishes, for further talks, discussions and consulting services.

15. There is fundamentally no disclosure to third parties

In principle, we will not pass any data to third parties unless you have expressly consented to such, or if applicable law provides this.

Some of the data is forwarded under strict obedience of any contractual and/or statutory requirements:

To external service providers for data processing: If a service provider comes into contact with the personal data of our customers (e.g. for the purpose of sending requested information brochures, web tracking or range measurement), this can be done within the framework of so-called order data processing. This is expressly provided for by law (§11 of the Federal Data Protection Act). ZIEGERT Bank- und Immobilienconsulting GmbH also remains responsible for the protection of your data in this case. The service provider operates exclusively in accordance with our instructions, which we ensure by means of strict contractual arrangements, technical and organisational measures and supplementary checks.

Due to a legal obligation, in some cases, we are legally bound to transfer data to a requesting state agency and/or authority.

16. Your data protection right

Depending on the circumstances of the specific case, they have the following data protection rights

  • Access to your personal data and / or copies of this data. This includes information on the purpose of the use, the category of data used, their recipients and access rights, as well as, if possible, the planned duration of the data storage or, if this is not possible, the criteria for determining this duration.
  • To demand the correction, deletion or restriction of the processing of your personal data, as far as their use is prohibited by applicable data protection laws, especially because (1.) the data are incomplete or incorrect, (2.) they are no longer necessary for the purposes for which they were collected, (3.) the consent on which the processing was based has been revoked, or (4.) you have successfully exercised a right of opposition to data processing; In cases where the data are processed by third parties, we will forward your requests for rectification, deletion or restriction of processing to these third parties, unless this proves to be impossible or involves a disproportionate effort.
  • To refuse your consent or to revoke your consent to the processing of your personal data at any time without affecting the legality of the data processing prior to the revocation.
  • To request the transmission of the personal data that you have provided to us in a structured, standard and machine-readable format and to transfer such data to another responsible person without hindrance; You may also have the right to demand that we transfer the personal data directly to another responsible person, as far as is technically feasible.
  • To take legal action or to call the relevant supervisory authorities if you feel that your rights have been violated as a result of processing of your personal data in a way which is not in accordance with the data protection regulations.

17. Adjustment and modification of the data protection declaration

We reserve the right to adjust this data protection declaration, provided that technical circumstances or legal requirements change.

18. Contact

Your trust is important to us. If you have any questions regarding the processing of your personal information, please feel free to contact us:

ZIEGERT – Bank- und Immobilienconsulting GmbH
Schlüterstraße 54
10629 Berlin
Telephone: +49 30 880 353-500
Fax: +49 30 880 353-33
E-mail: info@ziegert-immobilien.de